Both these activities are often easily administered from bulk SMS service platforms as they permit businesses to make, schedule, send and track SMS campaigns. Bulk SMS is a way for global enterprises, developers, educational institutes, NGOs, and government agencies to promote product promotions, informational communications, transactional alerts, order updates, reminders, feedback, and more. IMS defeats all the other channels handily in today’s time with 97% open rates and ten times the response rate. By putting actionable links within the message, bulk SMS can even help improve conversion rates across the consumer lifecycle, i.e., acquisition, engagement, and retention.