Toll Free Number

Toll Free Number

Toll-free numbers are telephone numbers with a distinct three-digit code. As the name suggests, the person dialling a toll-free number is not charged anything; instead, the call recipient bears the bill.

While toll-free numbers were specifically designed for landlines, they can also work with mobile phones. Toll-free numbers are, particularly for customer-service calls. However, it is an indispensable business asset that allows the organisation to grow cost-effectively.

We at Kalari Infotech help you set up a toll-free number for your business.

What are toll-free numbers used for?

There are numerous ways in which toll-free numbers can be used. The business needs to choose a toll-free number that best suits its needs. Here are some instances

Customer Assistance – Companies across the industry ranging from health care to education use toll-free numbers to provide relevant assistance to their customers. It enables the customers to conveniently reach out to the organisations.
Measure ad campaigns’ performance – Toll-free numbers can be used to measure ad campaigns’ efficiency at the sales front.
Emergency helpline - Toll-free hotlines can be used for emergency relief and aid.

How does toll-free number work?

A customer dials a toll-free number that is publicized by the business.
The call is routed via a call telephony company like Kalari Infotech.
Kalari Infotech connects the business and the customer.
The business that owns the toll-free number would be billed, and the customer bears no cost at all.

Why use toll-free number?

Now that you have understood what a toll-free number is and how it works, you can decide if your business needs one. Here are some tangible benefits of having a toll-free number for your business –

Enhances Customer Relationship- Toll-free numbers allow the customers to connect with the business conveniently. This helps the business to strengthen their relationships by always saying available for their customers. They can capture customer feedback that can help them improve their product and service and thus stimulate growth.
Easy Portability – The portability feature allows the business to retain their old number for receiving the business calls.
Marketing Asset- Toll-free numbers are a business asset that helps drive inbound sales and leads. Businesses can use specific toll-free numbers to measure the performance of various ad campaigns.

Are you ready to get a toll-free number

If you feel your business needs to make its customers feel more valued, then you should get a toll-free number. All you got to do is get in touch with us.

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